Cancellation Policy
Last Updated: 15/05/2025
Studio 281 Cancellation Policy
We aim to keep things fair and flexible for all our members. Please read the cancellation terms below to avoid any charges or lost credits.
Class Bookings
Gym Classes
- Cancel at least 4 hours before the class start time.
- Late cancellations or no-shows:
- £5 charge for unlimited members
- Loss of a credit for those on a credit pack
Reformer Pilates Classes
- Cancel at least 24 hours in advance.
- Late cancellations or no-shows:
- Loss of a credit for credit pack holders
- £10 charge for unlimited members
Membership Cancellations
Reformer Pilates Memberships
- 4-month rolling contract
- 1 calendar month’s notice required
- Cancellations must be submitted in writing or via email
Gym Memberships
- 6–12 month minimum contract (depending on your plan)
- 1 calendar month’s notice required
- Submit cancellation in writing or speak to your studio team
Membership Perks
Alongside your membership, you’ll also receive:
- 20% off additional credit purchases
- 4-month priority booking
- Invitations to exclusive Harrods Beauty Wellness events (quarterly)
- A “bring a friend for free” pass every quarter
- Preferred pricing on events and workshops
- Gym bolt-on option — just £35 for 8 sessions
9. Contact Us
If you have any questions about this Cancellation Policy please contact us at:
Studio 281
Email: hello@studio281.co.uk
Address: 281 Bedford Road, Kempston, Bedford, MK42 8QB, England